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Phāea Resorts

Phāea Resorts combines innovation, sustainability, and family values to create concepts that respect people, guests, and associates alike. They own and operate five hotel properties on the island of Crete; Agapi Beach Resort, Blue Palace, Cretan Malia Park, Village Heights Resort, and Koutouloufari Village Holiday Club.

Phāea Resorts aims at having plastic-free operations. They introduced a plastic reduction roadmap for eliminating unnecessary consumption in 2019 (also in alignment with the respective EU directive), starting with the identification of the single-use plastic items currently in use by the hotels’ departments. They also aim at adopting alternatives to plastic items and packaging. 


In the framework of the Global Tourism Plastics Initiative, Phāea Resorts commits to:
  • Take action to eliminate problematic and unnecessary plastic items and packaging from rooms bars, restaurants, and sport and spa areas by 2023 in line with the EU Directive. (Due to recent evolution of the pandemic problem, effort will be done to fulfill this commitment as far as it will not be affected by further mandatory application of National COVID-19 protocols)
  • Conducting an auditing and recording study on site to identify problematic single use plastics per department as well as priority operations for discontinuation, reduction, and replacement of plastic use by the end of 2021.
  • Annually providing a quantitative and qualitative report for each hotel and evaluating the progress of the group’s commitments.
  • Engaging in synergies and partnerships with other stakeholders and national and international initiatives to address plastic pollution and improve their use according to the circularity concept.
  • Introducing reusable alternatives or those of better environmental performance on their cleaning services, bathrooms, and rooms by 2024.
  • Engaging suppliers to provide data, as well as business associations to promote availability of data on recyclability and compostability of plastic packaging. They also committed to establishing procurement criteria on reusability, recyclability, and compostability.
  • Annually working with suppliers and local waste collection providers to search for conventional plastic alternatives, which can support the circular economy, can be recycled, and ultimately disposed of without the risk of releasing microplastics.
  • Taking actions to move towards 100% of plastic packaging and items to be recyclable, biodegradable, compostable, or with higher recycled content depending on local infrastructure by 2025.
  • Taking action to increase the amount of recycled content across all plastic packaging and items used by 2025 by engaging suppliers to provide data and establishing procurement criteria of % of recycled content in plastic packaging and items
  • Annually training and engaging their staff to avoid the use of single-use plastics, to source safer and recyclable alternatives, and to improve and increase the collection, segregation, and recycling rates of plastic in their daily duties.
  • Engaging waste service providers to receive information on recycling rates, and factors contributing or affecting them, as well as engaging other businesses and key stakeholders to discuss and take action to improve the performance of waste service providers.
  • Investing resources, such as money, time, and personnel, to promote innovation that results in increased recycling rates, either through actions at own operation or elsewhere in the process.