Our project’s focus is behaviour change of staff and guests in tourism. Crystal Creek Meadows of Kangaroo Valley NSW Australia invited a smart system which encourages behaviour change through technology and training. We have now expanded this initial test to include partners in Australia, Dubai and UK. The system involves tourist accommodation asking guests to participate in using fewer resources and to use the pro-environmental infrastructure of the building to best effect.

Crystal Creek Meadows

Implemented in

  • Asia / Pacific
  • Europe and Central Asia
  • Middle East
  • Australia
  • United Arab Emirates
  • United Kingdom of Great Britain and Northern Ireland

Sectors of activity
Environmental Services, Education, Energy, Scientific Research, Development and Innovation, Tourism

Type of initiative
Education & Awareness Raising

Type of lead actor
Civil society

Start date

Shared by

Christopher Warren

Behaviour Change/Director

International Centre for Responsible Tourism - Australia

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1. Conduct trial during 2018
2. Measure resource use by tourist accommodation type and by climate
3. Assess cultural and social factors which effect implementation
4. Analysis findings and prepare report to share with STP 10 YFP


1. Sourcing partners to trail system
2. Sourcing hardware to monitor resource use and offer prop-environmental infrastructure
3. Adapting version 2 of the system
4. Conducting site visits autumn of 2018

Impact and Results

Already we have gained the support of a Middle East Government, NGOs in Australia and UK and WWF associate plus major hotel chain. These facts in themselves demonstrate behaviour change is positive at the government/industry level.

Next steps and how to get involved

We welcome other parties to join the trail and learn how they can reduce energy and water consumption in their tourist accommodation. Every site, every climate, and every culture offers us unique ways of modifying consumption. Your contribution would strongly enhance this project and the values of STP 10 YFP. Please contact Christopher Warren